Retailers are under constant pressure to diversify and emphasise their product offering through a health lens. However, differentiating “healthier” products is highly complex, requiring data-led nutrition and demanding attention from regulatory framework, nutritional guidelines, and product label knowledge.
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One of the most important aspects of a food retailer’s site is its search functionality. Without a robust system in place, you inhibit your customers’ ability to shop for the products they need. With the correct indexing customers can find what they’re looking for with ease.
Learn how Spoon Guru’s health-based segmentation empowers retailers to deliver highly personalized omnichannel experiences that drive customer loyalty, satisfaction, and healthier shopping habits by aligning with individual dietary preferences and restrictions. This is the final instalment of our 3-part blog series on personalization.
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As the CEO of Mercatus Technologies, Sylvain Perrier is a true thought leader in the retail-technology industry. He sat down with Phil Lempert for today’s episode of The Modern Shopper to share some valuable insights on the sustained growth of e-commerce, the big challenges for retailers today, and how smaller grocers have a superpower that they can really use to differentiate themselves.
Jane Wilcox has 30 years grocery experience, starting out as a bagger and moving up through the ranks. Having joined Fresh Thyme to lead their new City Foundry project in the middle of the pandemic, Jane has some great insights into the challenges and opportunities the US grocery industry is currently facing. She spoke to Phil Lempert about her experiences working in grocery as well as Fresh Thyme’s new store format in this episode of The Modern Shopper.
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